Update Pet Error?

Report bugs and share your ideas to improve WarcraftPets.
User avatar
Koleckai
Posts:17
Joined:June 24th, 2016
Pet Score:9001
Realm:Wyrmrest Accord-us
Contact:
Update Pet Error?

Post by Koleckai » June 25th, 2019, 4:47 pm

I just updated my pet collection on the site here and went from 1054 unique pets to 2 unique pets. It should have went up to 1058 unique pets as shown in my armory.

https://worldofwarcraft.com/en-us/chara ... tions/pets

User avatar
Galana
Top Rater
Posts:24
Joined:October 4th, 2008
Pet Score:14168
BattleTag®:framboise#1151
Realm:Arathor-us
Contact:

Re: Update Pet Error?

Post by Galana » June 25th, 2019, 4:58 pm

Same here, my pet total is now two (down from 1116. I tried the steps shown in your FAQ. Didn't get my pets back.

User avatar
Oedura
Top Rater
Posts:1
Joined:August 9th, 2009
Pet Score:9432
Realm:Shadowsong-us
Contact:

Re: Update Pet Error?

Post by Oedura » June 25th, 2019, 5:40 pm

I'm down to 1.

User avatar
Quintessence
Site Admin
Posts:2784
Joined:June 4th, 2008
Pet Score:14797
Realm:Proudmoore-us
Contact:

Re: Update Pet Error?

Post by Quintessence » June 25th, 2019, 6:48 pm

We're looking into the error, however it might be an issue on Blizzard's end with their API. If so, we'll have to wait for them to address and fix it.

Hopefully the error will resolve itself in the near future.
Image
Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

User avatar
Qfontan
Posts:1
Joined:December 11th, 2018
Pet Score:7814
Realm:Quel'Thalas-us
Contact:

Re: Update Pet Error?

Post by Qfontan » June 25th, 2019, 9:16 pm

Same here, down to 1 pet now...

User avatar
Koleckai
Posts:17
Joined:June 24th, 2016
Pet Score:9001
Realm:Wyrmrest Accord-us
Contact:

Re: Update Pet Error?

Post by Koleckai » June 25th, 2019, 9:34 pm

Radiante wrote:
June 25th, 2019, 9:11 pm
So, weirdly I logged out and then changed my character to another character on the same realm and it was back to the right amount. But then I tried to change it to another alt and it didn't work. Only thing I can think of is the second character I tried had special characters in her wow name...same with the original character.
Updating my character allowed the scan to work for me as well. I updated it to a character that has not been to Nazjatar or Mechagon yet.

Im2cuteferu
Posts:2
Joined:August 1st, 2016
Pet Score:10025
Realm:Scarlet Crusade-us
Contact:

Re: Update Pet Error?

Post by Im2cuteferu » June 26th, 2019, 3:39 am

I lost almost all my pets, too. :(

Caffeinatedlife
Posts:1
Joined:March 1st, 2019
Pet Score:4646
Realm:Bonechewer-us
Contact:

Re: Update Pet Error?

Post by Caffeinatedlife » June 26th, 2019, 4:36 am

Changing characters to one who had not yet been to Nazjatar worked for me as well. Just pick one of your non-max level toons and you should be good to go until Blizz fixes the API.

User avatar
Fourthrock
MVP
Posts:8
Joined:July 29th, 2018
Pet Score:14816
Realm:Blade's Edge-us
Contact:

Re: Update Pet Error?

Post by Fourthrock » June 26th, 2019, 9:02 am

Ditto!

User avatar
Mehetabel
Top Rater
Posts:621
Joined:November 2nd, 2012
Pet Score:14840
Realm:Lightbringer-eu
Contact:

Re: Update Pet Error?

Post by Mehetabel » June 26th, 2019, 10:23 am

Just updated mine and it's gone down to two pets as well.

Checked my character on the armoury and, although it's showing all my old pets, it's not registering any of the new ones I got today, so it seems like there ARE issues on Blizzard's end.
Image

User avatar
Nikkip
Posts:30
Joined:April 17th, 2012
Pet Score:10818
BattleTag®:Nikki#1932
Realm:Stormrage-us
Contact:

Re: Update Pet Error?

Post by Nikkip » June 26th, 2019, 12:55 pm

says I have 2 pets....

User avatar
Quintessence
Site Admin
Posts:2784
Joined:June 4th, 2008
Pet Score:14797
Realm:Proudmoore-us
Contact:

Re: Update Pet Error?

Post by Quintessence » June 26th, 2019, 2:22 pm

Our lead web developer submitted a report to Blizzard yesterday. We're waiting to see if there's a response.

In the meantime, try this workaround to get your WarcraftPets collection up-to-date:
  1. Log onto your main toon (refreshes your collection)
  2. Log out of the game completely
  3. Go to WarcraftPets and change the toon you import from to another character (if you have one) that you have NOT logged into post-8.2, and is above level 10. (Using a character on another server, different from your main, seems to work best.)
  4. Attempt re-importing
(thanks Morlis for the correction on pre/post-8.2 content)

This seems to work for most users, but not all.

Apologies for the inconvenience, hopefully this will get resolved soon
Image
Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

User avatar
Gottacatchemall
MVP
Posts:4
Joined:October 19th, 2012
Pet Score:9053
BattleTag®:Chiefwolf#1334
Realm:Bleeding Hollow-us
Contact:

Re: Update Pet Error?

Post by Gottacatchemall » June 26th, 2019, 5:15 pm

That workaround is not working for me...

User avatar
Morlis
MVP
Posts:270
Joined:January 2nd, 2013
Pet Score:14744
BattleTag®:Morlis#1799
Realm:Madoran-us
Contact:

Re: Update Pet Error?

Post by Morlis » June 26th, 2019, 6:11 pm

I too got bumped down to 2 pets.

As stated the work around did not work for me either, but I tried using a character that I have not logged in at all since before 8.2 released and I have my list back again.

Any character logged in after 8.2 released is now bugged. I tried several characters before trying the one I haven't logged in. That character is level 77 and haven't really played her in a few years. Sort of made her a AH character that I only log in to sell stuff.
  • Morlis Alliance Kael'Thus 60 Shadow Priest (main account)
  • Morlis Horde Madoran 60 Beast Master Hunter (main account)
  • Altuno Horde Madoran 60 Vengeance Demon Hunter (main account)
  • Vandì Horde Madoran 60 Arcane Mage (alt account)

User avatar
Athenap
Posts:30
Joined:September 25th, 2012
Pet Score:14578
BattleTag®:AthenaP#1289
Realm:Stormrage-us
Contact:

Re: Update Pet Error?

Post by Athenap » June 27th, 2019, 12:48 am

I had the same thing happen have 1126 unique pets, updated, and went down to 2 unique pets.

User avatar
Shyhelma
Posts:1
Joined:October 20th, 2015
Pet Score:14388
Realm:Bloodhoof-us
Contact:

Re: Update Pet Error?

Post by Shyhelma » June 27th, 2019, 3:27 am

I have been watching this for a couple of days. Any of the toons that you are playing will show as affected so you may want to hold out playing an odd alt until the issue is reported fixed on blizzard's end. This pretty much is the same as Morlis has seen.

On a good note the odd alt will see all the pet adds and achievements.

User avatar
FuxieDK
Posts:881
Joined:July 27th, 2009
Pet Score:14132
BattleTag®:FuxieDK#2678
Realm:Draenor-eu
Contact:

Re: Update Pet Error?

Post by FuxieDK » June 27th, 2019, 3:47 am

I have 2 unique, 1 at max..


Hmm... Maybe something is wrong? :D :D

Post Reply