Error Alert: Your character was not found

Report bugs and share your ideas to improve WarcraftPets.
Post Reply
User avatar
Jarekucb
Posts:106
Joined:August 15th, 2012
Pet Score:15000
Realm:Aggramar-us
Contact:
Error Alert: Your character was not found

Post by Jarekucb » December 24th, 2024, 4:55 pm

Hi there,
I can't update my collection. I"m getting the error below
Screen Shot 2024-12-24 at 1.53.12 PM.png
Screen Shot 2024-12-24 at 1.53.12 PM.png (152.7KiB)Viewed 719 times
I follow the step and checked:
Screen Shot 2024-12-24 at 1.47.02 PM.png
Screen Shot 2024-12-24 at 1.47.02 PM.png (205.56KiB)Viewed 719 times
My server is Aggramar (share with Fizzcrank) and has not recently been merge with any other servers.

It just stop working after the recent patch.

Please help

User avatar
Ranok
MVP
Posts:436
Joined:June 12th, 2013
Pet Score:14536
Realm:Stormrage-us
Contact:

Re: Error Alert: Your character was not found

Post by Ranok » December 24th, 2024, 10:02 pm

Looking at Armory, there's a JAREKUCB shown on the Area 52 realm, a Blood Elf DK. Has 1873 pets which looks awfully close to what this site's Pet Score would indicate for you. Any chance that is part of the mix-up?

User avatar
Quintessence
Site Admin
Posts:2789
Joined:June 4th, 2008
Pet Score:14936
Realm:Proudmoore-us
Contact:

Re: Error Alert: Your character was not found

Post by Quintessence » December 25th, 2024, 3:54 am

When was the last time you logged into your character? Sometimes the armory needs a recent log-in to refresh its data.

Checking your character's armory page it shows 0 unique pets collected, so I'm wondering if this is a bug on Blizzard's end.

I'll pass this to our web developer, however since it is the holiday season I don't know how quickly he'll be able to look into this issue.
Image
Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

User avatar
Jarekucb
Posts:106
Joined:August 15th, 2012
Pet Score:15000
Realm:Aggramar-us
Contact:

Re: Error Alert: Your character was not found

Post by Jarekucb » December 25th, 2024, 6:33 pm

To answer to Rank: Jarekucb-Area52 is also my char I have over 200 char but I registered Cebrelas-Aggramar for Warcraft pets site.

Answer for Quin: I log in everyday. You are right, wow armory is showing 0 collect pet for some reason.

https://worldofwarcraft.blizzard.com/en ... tions/pets show my pets

https://worldofwarcraft.blizzard.com/en ... tions/pets showing 0

User avatar
Opteron
MVP
Posts:305
Joined:May 5th, 2014
Pet Score:14638
BattleTag®:Opteron#1953
Realm:Lightninghoof-us
Contact:

Re: Error Alert: Your character was not found

Post by Opteron » December 25th, 2024, 6:43 pm

I am having this exact same problem for some days now.
I am waiting for Armory to be fixed.

User avatar
Quintessence
Site Admin
Posts:2789
Joined:June 4th, 2008
Pet Score:14936
Realm:Proudmoore-us
Contact:

Re: Error Alert: Your character was not found

Post by Quintessence » December 26th, 2024, 3:39 am

Our web developer investigated and found this to be an issue on Blizzard's end. It seems to be randomly affecting a number of users on various severs.

Unfortunately, since this is something Blizzard needs to resolve, we'll just have to wait and hope it will get fixed soon.

A possible work-around: Use a different character to update your WarcraftPets collection for now. You can always switch back to your preferred character once the armory issue is sorted out.
Image
Feel free to browse through my pet collecting blog: http://wowpetaddiction.blogspot.com

Post Reply