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Difficulties resetting password

Posted: October 19th, 2017, 8:31 am
by Tayanu
Hi all, I am trying to reset my password as I have forgotten it, however when i use the forgotten function and enter my email attached, I am not getting any email at all. I tried a few months ago, and still haven't recieved an email and today have tried to reset 3-4 times and no email.

I have checked all my folders, junk uncluded. just no email. Not sure what to do now, as I need to change browsers, and the new browser doesnt have my details automatically saved. :(

Re: Difficulties resetting password

Posted: October 20th, 2017, 11:44 am
by Breanni
Sorry to hear you're having trouble on this front. Please contact me through the site's contact page choosing the "help with my account" option:

https://www.warcraftpets.com/contact/

Then I'll work with you privately through email to reset your password and ensure you're able to login successfully.

Thanks!

Re: Difficulties resetting password

Posted: October 21st, 2017, 7:33 am
by Tayanu
Aaaah thank you so so much! I am sitting here extremely worried I was going to lose my account after so many years, due to not being able to reset my pass, (new install of windows 10 is happening also along with changing browsers) So I appreciate your help <3 I hope we can communicate through my email, as I may not have access to my account after today, (install is happening today)

Thanks again <3