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Error Alert: Your character was not found

Posted: December 24th, 2024, 4:55 pm
by Jarekucb
Hi there,
I can't update my collection. I"m getting the error below
Screen Shot 2024-12-24 at 1.53.12 PM.png
Screen Shot 2024-12-24 at 1.53.12 PM.png (152.7KiB)Viewed 870 times
I follow the step and checked:
Screen Shot 2024-12-24 at 1.47.02 PM.png
Screen Shot 2024-12-24 at 1.47.02 PM.png (205.56KiB)Viewed 870 times
My server is Aggramar (share with Fizzcrank) and has not recently been merge with any other servers.

It just stop working after the recent patch.

Please help

Re: Error Alert: Your character was not found

Posted: December 24th, 2024, 10:02 pm
by Ranok
Looking at Armory, there's a JAREKUCB shown on the Area 52 realm, a Blood Elf DK. Has 1873 pets which looks awfully close to what this site's Pet Score would indicate for you. Any chance that is part of the mix-up?

Re: Error Alert: Your character was not found

Posted: December 25th, 2024, 3:54 am
by Quintessence
When was the last time you logged into your character? Sometimes the armory needs a recent log-in to refresh its data.

Checking your character's armory page it shows 0 unique pets collected, so I'm wondering if this is a bug on Blizzard's end.

I'll pass this to our web developer, however since it is the holiday season I don't know how quickly he'll be able to look into this issue.

Re: Error Alert: Your character was not found

Posted: December 25th, 2024, 6:33 pm
by Jarekucb
To answer to Rank: Jarekucb-Area52 is also my char I have over 200 char but I registered Cebrelas-Aggramar for Warcraft pets site.

Answer for Quin: I log in everyday. You are right, wow armory is showing 0 collect pet for some reason.

https://worldofwarcraft.blizzard.com/en ... tions/pets show my pets

https://worldofwarcraft.blizzard.com/en ... tions/pets showing 0

Re: Error Alert: Your character was not found

Posted: December 25th, 2024, 6:43 pm
by Opteron
I am having this exact same problem for some days now.
I am waiting for Armory to be fixed.

Re: Error Alert: Your character was not found

Posted: December 26th, 2024, 3:39 am
by Quintessence
Our web developer investigated and found this to be an issue on Blizzard's end. It seems to be randomly affecting a number of users on various severs.

Unfortunately, since this is something Blizzard needs to resolve, we'll just have to wait and hope it will get fixed soon.

A possible work-around: Use a different character to update your WarcraftPets collection for now. You can always switch back to your preferred character once the armory issue is sorted out.